Client Satisfaction Survey In divorce and family law, we are never able to predict precisely how long your case will take, how much it will cost, or what the outcome will be. Many of these things depend on your opposing party and how cooperatively you are able to work together. But regardless of the complexities of your case, it is always our goal that you are happy and satisfied with the service provided by our office. We know that we can always benefit from your feedback. We believe that this survey should take less than 5 minutes. To thank you for taking the time to complete this survey, we would be pleased to thank you with a $25 credit to your bill, or a $25 gift card to Starbucks or Target. You are welcome to return and complete the survey at another time in the future, but we will only offer you a credit or gift card the first time you complete the survey. Your responses will go to our office manager, Winnie, who typically has no contact with our clients. In this way we can provide your feedback anonymously to our staff if that is what you prefer. On a scale of 1 to 10, ten being the best, please answer the following questions. How has your experience been with:Overall with our firm. 10987654321NAOur communications with you. 10987654321NAOur legal abilities. 10987654321NAAttorney Gerald O. Williams. 10987654321NAAttorney Emily Buchholz. 10987654321NAParalegal Jocelyn Daul. 10987654321NAFront desk staff within the Executive Suites. 10987654321NAAre you receiving the right amount of communication from our office? Yes, just rightNo, I'd like more frequent communication.No, too much communication.No, I'll comment below.NAWould you recommend our firm to a friend? YesNoMaybeNot sureNAComments about any of the above:In what ways can we improve our service to you?What have we done well that we should continue doing?What would encourage you to hire our firm if you had a need in the future, or encourage you to recommend our firm to a friend or colleague?What else should we have asked? Is there anything you would like to add?As a thank you, I would prefer:A $25 credit on my bill.A $25 Starbucks card.A $25 Target card.Anonymity:I'm comfortable with you including my name when sharing comments with staff.I prefer to remain anonymous when sharing comments with attorney Emily Buchholz, paralegal Jocelyn Daul, and the Executive Suites front desk staff.I prefer to remain anonymous even with senior attorney Gerald O. Williams.NameFirstLastYou must provide a name to receive a credit or gift card.EmailIf your address has changed from what we might have on record, and you have chosen to receive a gift card, please provide your new address.Street AddressCityAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificStateZIP CodeThis helps us to eliminate spam, thanks!
